Tools like error monitoring, crash reporting, and performance monitoring are tools to help you create a better user experience and are fast becoming crucial tools for web development and site reliability. But really what are they? And when do you need them?
You've built a cool web app or service, and you want to make sure your customers have a great experience.
You know I advocate for utilizing automated tests so you find bugs before your customers do. However, fast development lifecycles, and quickly reacting to customer needs is a good thing, and we all know that complete testing is not possible. That's why I firmly believe that site monitoring tools like logging, crash reporting, performance monitoring, etc are awesome for maintaining and improving user experience.
John-Daniel Trask, JD, the CEO of Raygun, agreed to come on the show and let me ask all my questions about this whole field.